Mitigating the Security Risks of Unified Communications

Abstract

Unified Communications (UC) have the potential to dramatically simplify and improve enterprise communications, reducing costs and improving revenue opportunities. However, these benefits do not come without risks. The introduction of an IP-based UC solution brings an array of new vulnerabilities into the enterprise, exploited by a growing number of malicious programs. This paper presents the most common of risks faced by the major dominant technologies used in unified communications solutions and an approach to mitigate them.