Please use this identifier to cite or link to this item: http://repositorio.inesctec.pt/handle/123456789/2979
Title: Towards a Conceptual Model for Assessing the Quality of Public Services
Authors: José Sarsfield Cabral
Cláudia Carvalho
Carlos Brito
Issue Date: 2010
Abstract: 
URI: http://repositorio.inesctec.pt/handle/123456789/2979
metadata.dc.type: article
Publication
Appears in Collections:CEGI - Articles in International Journals

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