Please use this identifier to cite or link to this item: http://repositorio.inesctec.pt/handle/123456789/6599
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dc.contributor.authorBelo,Oen
dc.contributor.authorJosé Luís Fariaen
dc.contributor.authorAntónio Nestor Ribeiroen
dc.contributor.authorOliveira,Ben
dc.contributor.authorSantos,Ven
dc.date.accessioned2018-01-17T10:17:14Z-
dc.date.available2018-01-17T10:17:14Z-
dc.date.issued2014en
dc.identifier.urihttp://repositorio.inesctec.pt/handle/123456789/6599-
dc.identifier.urihttp://dx.doi.org/10.1145/2691195.2691298en
dc.description.abstractToday E-Government institutions face a lot of challenges related to the quality and effectiveness of the services they provide. In most cases, their users are more demanding, imposing new ways of acting and dealing with their needs, requesting often expeditious and effective attendance. Independently for their nature, we believe that such pertinent characteristics begin to be sustained immediately as we start to study and model E-Government processes. Modeling and simulation are useful tools on the assurance of the availability of E-Government services in many aspects, contributing significantly to improve processes implementation, ranging from their inception to their final software application roll-up and maintenance. In this paper we studied the use of YAWL - a work flowing language - for modeling E-Government processes, showing through a real world application case how it can help us in the construction of effective models that may be used as a basis for understanding and building the correspondent software applications. Copyright 2014 ACM.en
dc.languageengen
dc.relation5639en
dc.relation6456en
dc.rightsinfo:eu-repo/semantics/openAccessen
dc.titleModeling E-Government processes using YAWL -half-way towards their effective real implementationen
dc.typeconferenceObjecten
dc.typePublicationen
Appears in Collections:HASLab - Articles in International Conferences

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