Managing Performance to Align the Participants of Collaborative Networks: Case Studies Results

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Date
2010
Authors
Roberto Piedade Francisco
Américo Azevedo
João Bastos
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Abstract
The paper underlines the interest of using a performance management system applied to monitor the strategy effectiveness and the interoperation's performance in the collaborative networks (CN). The aim with this study is to verify if a performance management system helps decisionmakers reach the alignment among participants in a collaborative network. It is expected that this work provides an adequate tool for supporting quick decisions to meet the feasible and desirable improvements in interorganisational processes. A framework (CNPMS) is also presented, having been developed to support the dynamic performance management, which was applied in case studies of two Brazilian collaborative networks.
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