Managing Performance to Align the Participants of Collaborative Networks: Case Studies Results
Managing Performance to Align the Participants of Collaborative Networks: Case Studies Results
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Date
2010
Authors
Roberto Piedade Francisco
Américo Azevedo
João Bastos
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Abstract
The paper underlines the interest of using a performance
management system applied to monitor the strategy effectiveness and the
interoperation's performance in the collaborative networks (CN). The aim with
this study is to verify if a performance management system helps decisionmakers
reach the alignment among participants in a collaborative network. It is
expected that this work provides an adequate tool for supporting quick
decisions to meet the feasible and desirable improvements in interorganisational
processes. A framework (CNPMS) is also presented, having
been developed to support the dynamic performance management, which was
applied in case studies of two Brazilian collaborative networks.