Browsing by Author João Falcão Cunha

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Issue DateTitleAuthor(s)
2016Application of collaborative information exchange in urban public transport: the Seamless Mobility solutionCosta,PM; Tânia Daniela Fontes; Nunes,AA; Marta Campos Ferreira; Vera Lúcia Costa; Teresa Galvão; José Luís Borges; João Falcão Cunha
2013Assessing contextual mood in public transport: A pilot studyCosta,PM; Pitt,J; Teresa Galvão; João Falcão Cunha
2014Building an extended ontological perspective on Service ScienceDragoicea,M; Borangiu,T; João Falcão Cunha; Oltean,VE; José Faria; Radulescu,S
2013Customer attrition in retailing: An application of Multivariate Adaptive Regression SplinesVera Miguéis; Ana Camanho; João Falcão Cunha
2012Customer data mining for lifestyle segmentationAna Camanho; Vera Miguéis; João Falcão Cunha
2014Desenho de promoções diferenciadas em empresas de retalho recorrendo à segmentação de clientesVera Miguéis; Ana Camanho; João Falcão Cunha
2017Evaluation of an integrated mobile payment, route planner and social network solution for public transportMarta Campos Ferreira; Tânia Daniela Fontes; Vera Lúcia Costa; Teresa Galvão; José Luís Borges; João Falcão Cunha
2014Evaluation of an Integrated Mobile Payment, Ticketing and Couponing Solution Based on NFCMarta Campos Ferreira; João Falcão Cunha; Jose,R; Rodrigues,H; António Pimenta Monteiro; Ribeiro,C
2015How to Support the Design and Development of Interactive Pervasive EnvironmentsCosta,PM; Teresa Galvão; João Falcão Cunha; Pitt,J
2014MobiPag: Integrated Mobile Payment, Ticketing and Couponing Solution Based on NFCRodrigues,H; Jose,R; Coelho,A; Melro,A; Marta Campos Ferreira; João Falcão Cunha; António Pimenta Monteiro; Ribeiro,C
2012Modeling partial customer churn: On the value of first product-category purchase sequencesAna Camanho; Vera Miguéis; Dirk Van den Poel; João Falcão Cunha
2011Multilevel Service Design: From Customer Value Constellation to Service Experience BlueprintingRaymond Risk; Lia Patrício; Larry Constantine; João Falcão Cunha
2016Passenger Journey Destination Estimation From Automated Fare Collection System Data Using Spatial ValidationAntónio Júlio Nunes; Teresa Galvão; João Falcão Cunha
2014PRACTICES AND PLATFORMS FOR ALIGNING HIGHER EDUCATION TO THE EUROPEAN TRENDS IN SERVICE INNOVATIONBorangiu,T; Ionita,AD; Dragoicea,M; João Falcão Cunha
2012Predicting partial customer churn using Markov for discrimination for modeling first purchase sequencesAna Camanho; Vera Miguéis; Dirk Van den Poel; João Falcão Cunha
2014A proposal for a public transport ticketing solution based on customers' mobile devicesMarta Campos Ferreira; Novoa,H; Teresa Galvão; João Falcão Cunha
2013The railway blues: Affective interaction for personalised transport experiencesCosta,PM; Vasalou,A; Pitt,J; Teresa Galvão; João Falcão Cunha