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|Title:||Design of retail backroom storage: A research opportunity?|
|Authors:||Maria João Pires|
|Abstract:||The design of retail backroom storage has a great impact on in-store operations, customer service levels and store life-cycle costs. Moreover, backroom storage in modern retail stores is crucial to several functions, such as acting as a buffer against strong demand lifts yielded by an increasing promotional activity, seasonal peak demand and e-commerce activities. Despite having similar functions to a distribution center, backroom storage facilities have particularities that deserve a distinct analysis. In this paper we aim to draw attention to the lack of research about this topic.|
|Appears in Collections:||CEGI - Book Chapters|
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