Qualification offer in EGOV competencies in PALOP-TL

Abstract

Information and Communications Technologies (ICT) have been successfully used in order to promote and pursue the goals of UN's 2030 Agenda for Sustainable Development. Meeting these goals, however, require significant efforts on public policy development, adequate planning and implementation, as well as qualified human resources working at every level of government, public administration and institutions. This paper presents a first quantitative analysis originated from Electronic Government-related training sessions that took place on all five Portuguese Speaking African Countries, and in Timor-Leste along 2017. The results focus on (i) the availability of higher education institutions offering courses related to EGOV on each of those countries; (ii) the qualification of the professionals attending those sessions; and (iii) how availability of local higher education courses translates into qualifications of local professionals serving at public administration level. This paper also discusses some perceptions gathered from the field, both from participants and lecturer teams, framing additional challenges that EGOV-related courses must take into account in those particular settings. It concludes by pointing out some of the works already taking place, which provides a deeper understanding of the workforce competencies in EGOV for each of those countries. © 2018 Copyright is held by the owner/author(s). Publication rights licensed to ACM.