HumanISE

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This service focuses its action on information systems applied to the sectors of autarchies, industry, commerce, health, telecommunications and central and regional administration.

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Browsing HumanISE by Author "5754"
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    Accessibility in Software Engineering: Pursuing the Mainstream from a Classroom
    ( 2018) Silva,J ; Branco,F ; Pereira,A ; José Luís Martins ; Ramiro Gonçalves ; 5754 ; 6516
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    Accessible software development: a conceptual model proposal
    ( 2019) Ramiro Gonçalves ; José Luís Martins ; Au Yong Oliveira,M ; Pereira,A ; Sousa e Silva,JSE ; Frederico Branco ; 5754 ; 6516 ; 6499
    Equal access to all software and digital content should be a reality in the Digital Era. This argument is something defended both by existing regulations, norms and standards, and also business organizations and governments. Despite this acknowledgement, the reality is still far from the desired equality. For certain groups of disabled or impaired citizens, such as the visually impaired, the existence of e-accessibility compliance represents an opportunity to integrate, in a more simple and straightforward manner, their societies. Despite the existing poor results on e-accessibility compliance, the mentioned citizens insist on using digital devices in their daily lives. Even though, in the last decade, multiple standards and regulations have been published towards indicating how to develop accessible digital user interfaces, there are still two major issues surrounding its implementation: the complexity and disparity of the documents containing the abovementioned norms, and also the lack of e-accessibility know-how by software experts. With this in mind, a proposal for an accessible software development model that encompasses e-accessibility incorporation as one of the development process activities has been presented. This model might represent a very interesting support tool for software development organizations and a novel resource for learning and training institutions to be able to improve their computer science and informatics students' skills on e-accessibility.
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    Assessing the success behind the use of education management information systems in higher education
    ( 2019) José Luís Martins ; Cruz Jesus,F ; Naranjo Zolotov,M ; Oliveira,T ; Au Yong Oliveira,M ; Ramiro Gonçalves ; Frederico Branco ; 6516 ; 5754 ; 6499
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    Bidirectional e-commerce platform for tourism in low-density regions: The Douro Valley case study [Plataforma Bidirecional de Comércio Eletrónico Aplicada ao Turismo de Regiões de Baixa Densidade: O Caso de Estudo da Região do Douro]
    ( 2018) Ramiro Gonçalves ; Frederico Branco ; José Luís Martins ; Teixeira,MS ; Rodrigues,S ; 6516 ; 5754 ; 6499
    With the constant ICT evolution, the way users interact with e-commerce platforms (EC) is changing and there are constantly emerging new needs both from customers, such as the possibility of customization and individual personalization, and from business operators. As argued by existing literature, EC is a very relevant tool for the overall development of territories, especially those with inherent constraints, such as low-density regions. This work seeks to propose, through a functional and technical analysis, an electronic commerce platform of tourism products and services that allows both the traditional commercialization of products and, in parallel, the negotiation in (almost) real time of tourism products and services, idealized by customers themselves, to which operators can reply via the platform itself. © 2018 AISTI.
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    A Conceptual Research Model Proposal of Digital Marketing Adoption and Impact on Low Density Tourism Regions
    ( 2018) Ramiro Gonçalves ; Jorge,F ; Maximino Bessa ; José Luís Martins ; Teixeira,MS ; Correia,RJ ; 6516 ; 5095 ; 5754
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    Determinants of the adoption of augmented reality by tour operators in disadvantaged economic regions
    ( 2018) Pereira,AC ; Au Yong Oliveira,M ; Moreira,F ; Teixeira,MS ; Ramiro Gonçalves ; Frederico Branco ; José Luís Martins ; 6516 ; 5754 ; 6499
    Augmented reality (AR) technologies are reaching a maturity level where organizations in various business sectors can successfully incorporate them in their business activities. On its more developed spectrum, AR can deliver immersive multisensory environments in a 360 degrees virtual space. In what concerns the tourism sector, there are several possible applications of AR solutions with a significant prospect impact to organizations, tourists and, most importantly, territories. By acknowledging the issues associated with adopting disruptive information and communication technologies by activity sectors with less technology-awareness, in the current article we present a focused analysis to existing literature on the adoption of AR and, as a result of this, a conceptual model proposal aimed at explaining the adoption of AR by tourism related organizations with activity in low density territories.
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    Digital Marketing's Impact on Rural Destinations' Image, Intention to Visit, and Destination Sustainability
    ( 2023) Frederico Branco ; Ramiro Gonçalves ; José Luís Martins ; 6499 ; 5754 ; 6516
    The relevance of the tourism industry to the overall sustainability of rural territories grows along with the demand for rural tourism destinations. Likewise, as the digital transition of rural tour operators takes place, their marketing initiatives also evolve towards a digital nature, which is why it is crucial to comprehend how the overall calibre of these activities might affect the perception of rural places, while also motivating tourists' travel intentions and, as a result, promoting the general sustainability of the destination. Thus, in this paper, we propose a novel conceptual model based on Delone and McLean's representative model of Information Systems Success Model, on Tan and Wu's arguments on tourism destinations' image relationship with tourists' visit intentions, and also on Verma's tourism destination brand equity concept. To validate the proposed model, an online focus group was developed involving several specialists whose opinions and perspectives corroborated the potential adequacy of the proposed artefact and, consequently, assumed its contribution and value. From this validation process, it was possible to highlight that digital marketing initiatives' overall quality influences both rural destinations' image and tourists' intention to visit these territories, that a positive image will trigger tourists' visit behaviour, and that these behaviours represent a valuable asset to rural destinations' global sustainability.
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    Evaluation of e-commerce websites accessibility and usability: an e-commerce platform analysis with the inclusion of blind users
    ( 2018) Ramiro Gonçalves ; Rocha,T ; José Luís Martins ; Frederico Branco ; Au Yong Oliveira,M ; 6516 ; 6499 ; 5754
    Considering the importance associated with e-commerce website accessibility and usability, a study on one of the most relevant Portuguese e-commerce websites has been performed using both automatic and manual assessment procedures. In an initial stage, we evaluated the chosen website with a Web accessibility and usability automatic tool called SortSite; after that, we performed a manual evaluation to verify each previously detected error and present possible solutions to overcome those faults. In a third phase, three usability specialists have been used to perform a heuristic evaluation of the chosen website. Finally, user tests with blind people were carried out in order to fully assess the compliance with accessibility and usability guidelines and standards. The results showed that the platform had a good score regarding the automatic evaluation; however, when the heuristic and manual evaluations were performed, some accessibility and usability problems were discovered. Moreover, the user test results showed bad marks regarding efficiency, effectiveness, and satisfaction by the group of participants. As a conclusion, we highlight user interaction problems and propose seven recommendations focused on enhancing accessibility and usability of not only the evaluated e-commerce website, but also of other similar ones. © 2017 Springer-Verlag GmbH Germany
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    Incorporating innovative ICT in child-oriented marketing - A retail sector case study
    ( 2018) Frederico Branco ; Moreira,F ; Au Yong Oliveira,M ; Fernandes,J ; José Luís Martins ; Teixeira,MS ; Ramiro Gonçalves ; 6516 ; 6499 ; 5754
    The retail sector, although being primarily traditional is deconstructing and modernizing itself in order to keep up with the technological and digital enhancements. The Portuguese panorama is remarkably structured upon child-oriented marketing initiatives with the involvement of technological platforms, gamification and enrolment components. The scrutiny of existing applications of innovative ICTs focused on children's marketing will serve as the basis for a new business campaign aimed at children and supported by digital marketing and innovative technological features that might trigger a future campaign's success. In addition, we conducted a small survey to parents and subsequent potential campaign customers to understand the indulgence of a children's marketing action and a triumphant social media advertisement. The in-store retail system has a huge competitor in the online configuration, in some product categories in conjunction with the privilege of buying anywhere and anytime. In what concerns child-oriented marketing, there is an understanding that actions need to focus on aspects such as interactivity, multimedia and personalized content, where the survey displayed a 99% approval in the creation and necessity of child-oriented marketing campaigns to retailers, and a 54% acclamation of a promotional social media action. This reveals that the online channel is a valid channel, and the in-store retailers, even still being preponderant, need to rethink the inclusion of an Omni-channel solution to solve the in-store versus online shopping retail system. Additionally, is recommended the creation of child-oriented actions to convert customer loyalty from a younger age and influence family consumption.
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    Main Factors in the Adoption of Digital Marketing in Startups
    ( 2018) José Luís Martins ; Jorge,F ; Perez Cota,M ; Ramiro Gonçalves ; Moreira,F ; Teixeira,S ; Frederico Branco ; Au Yong Oliveira,M ; 6516 ; 6499 ; 5754
    The main purpose of this paper is to help small businesses such as startups to successfully adopt and implement digital marketing as a strategy in their business plan. Given that many of these companies have a considerable number of fragile internal characteristics, such as a lack of access to financial capital while lacking also qualified human resources, they can't adopt a technology without first evaluating how it would affect them. With this in mind, this study will go through several stages of qualitative analysis to find the most relevant and important factors in the adoption of digital marketing in startups. We are looking to validate the results of each step with experts in the field; in order to do that an online focus group tool will be used so that the digital marketing specialists can propound their opinions.
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    A multisensory virtual experience model for thematic tourism: A Port wine tourism application proposal
    ( 2017) José Luís Martins ; Ramiro Gonçalves ; Frederico Branco ; Luis Barbosa ; Miguel Correia Melo ; Maximino Bessa ; 5754 ; 6516 ; 6279 ; 5095 ; 5408 ; 6499
    Technological evolution has led to a significant transformation in tourism organizations, particularly in those who focus their activities on particular themes or segments, such as wine tourism. This can be transposed to Portuguese wine tourism organizations because the majority lack the necessary information and communication technologies (and inherent technologies) to become globally competitive. As highlighted in the literature, for a tourism experience to become memorable it must be emotional and immersive in such a way that the tourist becomes fully involved with the existing surroundings. This leads to the notion of using virtual reality experiences as triggers for the development of wine tourism. Considering the relevance of Portugal's Douro Valley to the country's wine tourism segment, a theoretical model that supports the implementation of multisensory (hence more immersive) virtual wine tourism experiences is developed. While considering the international success of Port wine tourism, this paper also presents a conceptualization of a multisensory virtual Port wine experience that includes a conceptual perspective and a technological solution proposal. © 2017 Elsevier Ltd.
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    A Novel Approach to Assess Balneotherapy Effects on Musculoskeletal Diseases-An Open Interventional Trial Combining Physiological Indicators, Biomarkers, and Patients' Health Perception
    ( 2023) Ramiro Gonçalves ; José Luís Martins ; 5754 ; 6516
    The present study aimed to evaluate whether a 14-day period of balneotherapy influences the inflammatory status, health-related quality of life (QoL) and quality of sleep, underlying overall health state, and clinically relevant benefits of patients with musculoskeletal diseases (MD). The health-related QoL was evaluated using the following instruments: 5Q-5D-5L, EQ-VAS, EUROHIS-QOL, B-IPQ, and HAQ-DI. The quality of sleep was evaluated by a BaSIQS instrument. Circulating levels of IL-6 and C-reactive protein (CRP) were measured by ELISA and chemiluminescent microparticle immunoassay, respectively. The smartband, Xiaomi MI Band 4, was used for real-time sensing of physical activity and sleep quality. MD patients improved the health-related QoL measured by 5Q-5D-5L (p < 0.001), EQ-VAS (p < 0.001), EUROHIS-QOL (p = 0.017), B-IPQ (p < 0.001), and HAQ-DI (p = 0.019) after balneotherapy; the sleep quality was also improved (BaSIQS, p = 0.019). Serum concentrations of IL-6 were markedly decreased after the 14-day balneotherapy (p < 0.001). No statistically significant differences were observed regarding the physical activity and sleep quality data recorded by the smartband. Balneotherapy may be an effective alternative treatment in managing the health status of MD patients, with a decrease in inflammatory states, along with positive effects on pain reduction, patient's functionality, QoL, quality of sleep, and disability perception status.
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    A proposal for an electronic negotiation platform for tourism in low-density regions: Characterizing a functional analysis and prototype for the douro valley
    ( 2019) Cardoso,L ; Au Yong Oliveira,M ; Moreira,F ; Frederico Branco ; Ramiro Gonçalves ; José Luís Martins ; 6516 ; 6499 ; 5754
    Traditional e-Commerce platforms tend to mimic existing physical store processes in which customers are given the opportunity to purchase only the available products without any type of personal customization or even without the possibility of being allowed to present a desired product/service to which the market might be able to respond. With this in mind, a prototype for an electronic negotiation platform directed at the tourism sector has been developed and focused on Douro Valley tourism operators, products and services. In our opinion this prototype might help to develop new business models drawn from the customers’ willingness to have a personal tourism experience and not just something off the shelf. © 2019, Springer Nature Switzerland AG.
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    A Prototype for an Intelligent Water Management System for Household Use
    ( 2023) José Luís Martins ; Ramiro Gonçalves ; Henrique São Mamede ; Frederico Branco ; 6516 ; 5754 ; 6355 ; 6499
    Water scarcity is becoming an issue of more significant concern with a major impact on global sustainability. For it, new measures and approaches are urgently needed. Digital technologies and tools can play an essential role in improving the effectiveness and efficiency of current water management approaches. Therefore, a solution is proposed and validated, given the limited presence of models or technological architectures in the literature to support intelligent water management systems for domestic use. It is based on a layered architecture, fully designed to meet the needs of households and to do so through the adoption of technologies such as the Internet of Things and cloud computing. By developing a prototype and using it as a use case for testing purposes, we have concluded the positive impact of using such a solution. Considering this is a first contribution to overcome the problem, some issues will be addressed in a future work, namely, data and device security and energy and traffic optimisation issues, among several others.
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    A Prototype for an Intelligent Water Management System for Household Use
    ( 2023) José Luís Martins ; Ramiro Gonçalves ; Henrique São Mamede ; Frederico Branco ; 6516 ; 5754 ; 6355 ; 6499
    Water scarcity is becoming an issue of more significant concern with a major impact on global sustainability. For it, new measures and approaches are urgently needed. Digital technologies and tools can play an essential role in improving the effectiveness and efficiency of current water management approaches. Therefore, a solution is proposed and validated, given the limited presence of models or technological architectures in the literature to support intelligent water management systems for domestic use. It is based on a layered architecture, fully designed to meet the needs of households and to do so through the adoption of technologies such as the Internet of Things and cloud computing. By developing a prototype and using it as a use case for testing purposes, we have concluded the positive impact of using such a solution. Considering this is a first contribution to overcome the problem, some issues will be addressed in a future work, namely, data and device security and energy and traffic optimisation issues, among several others.
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    Technology usage as a way to increase safety and security in different geographies: Testimonials on the use of technology in Rio de Janeiro, Brazil
    ( 2018) Au Yong Oliveira,M ; Ramiro Gonçalves ; Frederico Branco ; José Luís Martins ; Moreira,F ; 5754 ; 6516 ; 6499
    This study follows an interpretivist approach and showcases five testimonials of technology usage in everyday life, in Rio de Janeiro, Brazil; the research also brings forward the perspectives of 31 other Brazilian citizens. The informants are Brazilian Master's level students who were on an exchange program to Portugal, at a major Portuguese university. Brazil, and in particular Rio de Janeiro, the focus of this study, are seen to have talented people and to be also open to technology - on the developing side as well as on the user side. Trust issues still exist - concerning e-commerce - and may indeed be pervasive in society. Brazil is currently undergoing a profound social and economic crisis, which it is trying to recover from. Indeed, the general lack of safety and security felt in Rio de Janeiro may even be a reason for the popularity of home and work deliveries - so that citizens will not have to travel - with travel constituting an additional risk which many may prefer to avoid. Thus, technology (a diverse set of apps) may be serving an additional purpose - that of ensuring security in daily life in Brazil. © 2018 AISTI.