Customer experience modeling: From customer experience to service design
Customer experience modeling: From customer experience to service design
| dc.contributor.author | Larry Constantine | en |
| dc.contributor.author | Jorge Daniel Teixeira | en |
| dc.contributor.author | Lia Patrício | en |
| dc.contributor.author | Leonel Nóbrega | en |
| dc.contributor.author | Raymond Fisk | en |
| dc.date.accessioned | 2017-11-16T14:11:01Z | |
| dc.date.available | 2017-11-16T14:11:01Z | |
| dc.date.issued | 2012 | en |
| dc.description.abstract | en | |
| dc.identifier.uri | http://repositorio.inesctec.pt/handle/123456789/2830 | |
| dc.identifier.uri | http://dx.doi.org/10.1108/09564231211248453 | en |
| dc.language | eng | en |
| dc.relation | 5190 | en |
| dc.relation | 5987 | en |
| dc.rights | info:eu-repo/semantics/embargoedAccess | en |
| dc.title | Customer experience modeling: From customer experience to service design | en |
| dc.type | article | en |
| dc.type | Publication | en |