Towards a Conceptual Model for Assessing the Quality of Public Services
Towards a Conceptual Model for Assessing the Quality of Public Services
| dc.contributor.author | José Sarsfield Cabral | en |
| dc.contributor.author | Cláudia Carvalho | en |
| dc.contributor.author | Carlos Brito | en |
| dc.date.accessioned | 2017-11-16T14:22:55Z | |
| dc.date.available | 2017-11-16T14:22:55Z | |
| dc.date.issued | 2010 | en |
| dc.description.abstract | en | |
| dc.identifier.uri | http://repositorio.inesctec.pt/handle/123456789/2979 | |
| dc.language | eng | en |
| dc.relation | 5985 | en |
| dc.rights | info:eu-repo/semantics/embargoedAccess | en |
| dc.title | Towards a Conceptual Model for Assessing the Quality of Public Services | en |
| dc.type | article | en |
| dc.type | Publication | en |