A model for analyzing estimation, productivity, and quality performance in the personal software process

Abstract

High-maturity software development processes, making intensive use of metrics and quantitative methods, such as the Team Software Process (TSP) and the accompanying Personal Software Process (PSP), can generate a significant amount of data that can be periodically analyzed to identify performance problems, determine their root causes and devise improvement actions. However, there is a lack of tool support for automating the data analysis and the recommendation of improvement actions, and hence diminish the manual effort and expert knowledge required. So, we propose in this paper a comprehensive performance model, addressing time estimation accuracy, quality and productivity, to enable the automated (tool based) analysis of performance data produced in the context of the PSP, namely, identify performance problems and their root causes, and subsequently recommend improvement actions. Performance ranges and dependencies in the model were calibrated and validated, respectively, based on a large PSP data set referring to more than 30,000 finished projects. © 2014 ACM.