Virtual Enterprise Process Management: An Application to Industrial Maintenance

Abstract

The paper firstly reviews the relevant concepts on virtual enterprise operations as well as industrial maintenance processes. Then a virtual enterprise enabling platform is presented. The architecture of the platform and its main modules are briefly introduced. Within this platform, a smart object extension is highlighted. This smart object is used to collect data from remote equipment and pass it to the Virtual Enterprise Management Platform (VEMP) through a gateway. The data collected by the smart object will be aggregated and monitored, using the business intelligence tools of the platform, enabling the implementation of maintenance strategies, rising fault conditions that will trigger a repair business process. In the final part of the paper, it is discussed a business case for a SME with worldwide operations.