The Assessment of Performance of Educational Services: The Case of Portuguese Secondary Schools

dc.contributor.author Portela,MCAS en
dc.contributor.author Ana Camanho en
dc.date.accessioned 2018-01-15T11:20:03Z
dc.date.available 2018-01-15T11:20:03Z
dc.date.issued 2016 en
dc.description.abstract This paper describes the assessment of performance of educational services recurring to benchmarking. We adopted two perspectives for the evaluation of secondary schools, aligned with the objectives of different stakeholders. In the society perspective schools are viewed as promoting students achievement ( ideally including not only academic results but also interpersonal capacities) given the students characteristics in terms of academic abilities and socio-economic backgrounds. In the educational authorities perspective schools are viewed as transforming a set of resources ( including students with given characteristics in terms of academic abilities and socioeconomic backgrounds and also school resources, such as teachers) into students achievement. The relative performance assessment was carried out using Data Envelopment Analysis models, followed by an exploratory analysis of contextual indicators that potentially affect schools' performance, in order to understand their impact on the educational process. en
dc.identifier.uri http://repositorio.inesctec.pt/handle/123456789/6108
dc.identifier.uri http://dx.doi.org/10.1007/978-3-319-32689-4_55 en
dc.language eng en
dc.relation 5990 en
dc.rights info:eu-repo/semantics/embargoedAccess en
dc.title The Assessment of Performance of Educational Services: The Case of Portuguese Secondary Schools en
dc.type conferenceObject en
dc.type Publication en
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