CESE - Indexed Articles in Journals

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Browsing CESE - Indexed Articles in Journals by Author "A.H.M. Shamsuzzoha"
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    Framework for performance measurement and management in a collaborative business environment
    ( 2012) Pedro Cunha ; Pedro Sena ; A.H.M. Shamsuzzoha ; César Toscano
    Purpose - The purpose of this paper is to provide practical justification for performance measurement and management within a collaborative business network. The basic performance measurement indicators are elaborated within the scope of this research. Design/methodology/approach - Performance measurement techniques are highlighted through the application of an ICT-based solution approach, with special focus on business collaboration among small and medium sized enterprises (SMEs). Findings - From the basic need to measure the performance of individual partners within a business network, this research proposes a generic framework and process flow with the objective of evaluating the individual partners in terms of various performance indicators such as key success factors (KSF), key performance factors (KPF) and key performance indicators (KPI). The outcomes from this framework or process flow will help partners in the network to build valuable trust, cooperation and coordination.
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    Methodological support to establish a collaborative non-hierarchical business network for complex product manufacturing
    ( 2012) Luís Carneiro ; Ricardo João Almeida ; A.H.M. Shamsuzzoha ; Timo Kankaanpää
    Increasing demand on dynamic business network motivates manufacturing companies, especially small and medium sized enterprises (SMEs) to be collaborative for achieving potential market gains. This need can be fulfilled by forming non-hierarchical business network, where the partners integrate with each other after identifying specific business opportunity. This research focuses to demonstrate the methodological stages of enabling a virtual organisation within the European RTD project Net-Challenge. In this research, methodological support to identify and collect the business scenarios and basic requirements related with choosing appropriate partners, building trust and sharing valuable information among them are presented. The fundamental issues related to collaboration such as critical factors for partnerships, criteria for qualifying a potential partner, assessment of a partner are elaborated within the scope of this paper. The paper is concluded with presenting an empirical study of